Quick answers to questions you may have.
To continue building your community, you need to have at least one GenX NFT and ensure it is activated in the application
Solution:
First, you need to check if you have enough BNB or Wpoint.
Second, make sure your internet connection is stable and not fluctuating.
You could try using a desktop computer or laptop instead of mobile, as they tend to have a more stable connection.
Solution: This is caused by unstable internet connection. Please wait few minutes and then refresh. You can also try to log out and log in again.
Solution: This is also cause by unstable internet connection. You could try to use desktop or laptop instead of mobile as they tend to have a more stable connection.
Solution: You can only withdraw your rewards as Wpoint when you have no incomplete tasks.
Note: Also, to withdraw rewards, you need to have BNB for paying network gas fees.
Solution: Rewards will not automatically return. You need to set Twitter profile again after cancelling your buyback request so you will start getting rewards again.
Solution:There are several factors that affect your rewards: Twitter followers, energy, level. Grow your twitter followers, always recharge your NFT or upgrade your level. The higher the level and twitter followers, the higher the rewards.
Solution:
There could be many factors:
• Your Twitter profile got disconnected or deactivated
• You changed your Twitter name
• Your NFT energy has dropped below 0%
You can request a cancellation for your Wojak when age reaches 90 days. To initiate the cancellation process, register your request and the technical team will review the conditions. If approved, you will be provided with an address via email where you need to send the received BWJ or WOJ tokens during this period and NFT. Once the tokens are received, the cost of your purchase will be refunded. Please note that this process may take up to 30 working days. After the launch of the WPoint feature, all recollect requests will be refunded using WPoint.